11:11 Systems is a managed infrastructure solutions provider that empowers customers to modernise, protect and manage mission-critical applications and data, leveraging 11:11’s resilient cloud platform. Learn more at 1111Systems.com

With 37 years’ experience and 22 million users worldwide, NetSupport is a leading producer of software solutions for companies across all sectors. Discover our latest cloud-based remote desktop software (247connect) 'that just works!', and enjoy reliable and secure connections every time. Simple and affordable, it helps companies like yours to support users, troubleshoot and fix managed and on-demand devices – from anywhere. PC Pro's recent review said "It offers a strong alternative to the established names… good value and easy to use!”. Visit our stand and start your free trial today!

42Gears is a leader in enterprise mobility management, delivering secure, scalable solutions that power the modern digital workplace. Built on zero trust principles, 42Gears goes beyond traditional MDM to enable frontline identity and access management, ensuring the right users get the right access on shared and dedicated devices—without compromising security. Available as cloud and on-premise deployments, 42Gears supports all major mobile and desktop operating systems, helping IT teams boost frontline productivity while safeguarding enterprise data and digital imprints. 42Gears products are used by 23,000+ customers across various industries in 170+ countries and are available for purchase through our network of 300+ global partners. For more information, please visit https://www.42gears.com.

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Acronis solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. Acronis offers the most comprehensive security solution on the market for MSPs with its unique ability to meet the needs of diverse and distributed IT environments. A Swiss company founded in Singapore in 2003, Acronis has 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect over 750,000 businesses. Learn more at www.acronis.com.

Businesses rely on Addigy to manage and secure their growing fleets of Apple macOS, iOS and iPadOS devices at the speed of now. It is the only solution that delivers real-time and continuously connected Apple device management with support for both Apple MDM and DDM. Addigy’s robust compliance, non-invasive management, and simple user interface empower MSPs to grow their business and enterprises to manage distributed IT at scale. Through ongoing innovation, unparalleled customer service, and deep expertise, Addigy is driving the future of Apple device management. www.addigy.com

Advanced Software Products Group (ASPG) delivers enterprise security and access management solutions trusted across multiple industries. ReACT provides strong control over privileged access, self-service password reset, and account recovery for complex environments, while ensuring secure system availability, helping IT teams meet security and compliance requirements with confidence. ASPG solutions support always-on operations while reducing pressure on busy service desk and support teams. ASPG also offers MegaCryption PC, delivering robust encryption for files and sensitive data on endpoints and shared systems.

ALVAO delivers Microsoft-native IT Service Management (ITSM) and IT Asset Management (ITAM) solutions built for mid-market organizations that run on Microsoft 365. With ALVAO, IT teams gain full visibility into assets, automate onboarding and offboarding, and stay audit-ready for frameworks like ISO 27001 and Cyber Essentials, without the overhead of enterprise platforms. Trusted by global brands and growing mid-sized companies alike, ALVAO combines service desk and asset management in a single, easy-to-use platform that integrates seamlessly with Intune, Entra ID, Teams, and Power Automate. Headquartered in Europe with a growing international footprint, ALVAO helps UK businesses modernize IT operations, reduce manual work, and maximize ROI from their Microsoft ecosystem.

Assurix helps serious MSPs turn “we do things properly” into clear, independent proof that buyers, insurers and regulators actually respect. Not just policies on SharePoint or a one-off badge, but live, ongoing evidence of security and operational maturity. Assurix translates frameworks like CAF into practical MSP actions, pulling evidence from the tools you already use to create a single, structured view of risk, controls and governance. MSPs that meet the standard are awarded an Assurix trustmark that stays live only if standards are maintained. The result: MSPs win more competitive deals, justify higher prices, reduce insurance friction, and future-proof the business for tightening UK cyber regulation — with proof, not promises.

Transform the browser into a secure, fully managed workspace. Optimized for MSPs, Atakama is built to deliver browser security, visibility, and control across every user and client from one platform.

Atomicwork helps enterprises reduce IT service costs and boost productivity through its agentic service management platform. Built for modern businesses, Atomicwork eliminates manual IT tasks, reducing resolution times by 90%, and empowers IT teams to focus on strategic initiatives that drive growth. Trusted by leading enterprises, Atomicwork transforms enterprise service management while delivering exceptional employee experiences and accelerating business success.

Automation Consultants (AC) is an independent consultancy helping organisations transform IT service delivery through AI-driven Service Management and the Atlassian Service Collection, including Jira Service Management. As an award-winning Atlassian Platinum Solution Partner, we combine over two decades of consultancy expertise with deep Atlassian knowledge to design, implement and optimise modern service experiences. From AI-enabled automation and intelligent workflows to enterprise-scale ITSM transformation, we help teams improve efficiency, visibility and value across their services. Our highly experienced team delivers tailored solutions that align technology, process and people - ensuring long-term success rather than one-size-fits-all deployments. With a 98% customer satisfaction score and more than 600 organisations supported worldwide, we focus on collaboration, creativity and measurable outcomes. Discover the difference with Automation Consultants.

AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

Barracuda is a leading cybersecurity company providing complete protection against complex threats. Delivering an innovative, comprehensive cybersecurity platform that is easy to buy, deploy, and use. Hundreds of thousands of IT professionals and managed service providers worldwide trust Barracuda to protect and support them. Our platform protects email, data, applications, and networks with innovative solutions and a managed XDR service to strengthen cyber resilience.

BigPanda delivers agentic automation for ITOps. We enable enterprises to keep the digital world running by transforming manual and reactive human processes into intelligent, autonomous systems that detect, respond, and prevent IT incidents at machine speed. That’s why the world’s most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers. dotslash is our technology consulting partner whose mission is to guide organizations on their journey from traditional Service Operations to a future of Autonomous Operations. Drop by to learn how bright this future is.

Blackpoint exists to flip the script on attackers. Built by security experts who have faced real-world threats, Blackpoint delivers a unified security platform designed to stop attacks in real time. By combining adversary intelligence, purpose-built AI, and elite human expertise, Blackpoint integrates identity, endpoint, and cloud telemetry into a single context-rich environment that enables faster detection and decisive response. Its 24/7 Security Operations Center provides Managed Detection and Response powered by AI-enhanced detection and human-verified analysis to identify and disrupt threats before they escalate. Purpose-built for managed service providers and the organizations they protect, Blackpoint delivers outcome-driven security measured by attacks stopped, not alerts generated.  

BMC Helix helps the world’s most forward-thinking IT organizations reduce complexity and multiply productivity so they can focus on the work that matters most. With an industry-leading, AI-powered, open platform, our dynamic fleet of AI agents augments work across enterprise IT service and operations management to anticipate needs, automate solutions, and accelerate outcomes for ServiceOps. With decades of IT leadership, we continuously hone our expertise through organic growth, strategic acquisitions, and relentless R&D. We give our customers flexible, modular, future-ready solutions that help them deliver tangible ROI and yield greater value from their existing IT investments.

Since 2016, we have focused on becoming the channel’s leading cybersecurity distributor. Knowledge, quality, and relationships are at the heart of Brigantia. Through our carefully selected vendor portfolio, team of highly knowledgeable product specialists, and energetic partner support team, we have grown a strong community built upon trust and true partnership. We are dedicated to delivering cutting-edge technologies and adding value for our vendors and partners at every opportunity. Across the UK and Ireland, we help thousands of channel partners grow, build revenue streams, and maximise opportunities with the latest cybersecurity solutions.

Climb empowering MSPs to scale smarter and deliver exceptional services through our people first approach. We connect partners with innovative, best‑of‑breed technologies across Microsoft, AI, cybersecurity, cloud and more, backed by expert support from our Climb Global Services team. As the demand for managed services accelerates, we help MSPs simplify delivery, diversify offering and unlock new recurring revenue streams. With global reach, deep channel expertise and a growth programme built around what MSPs actually need, Climb enables service providers to grow faster and stand out in a competitive market.

CloudBilling is a billing and revenue platform provider for MSP's. We turn complex usage, subscription and managed service data into accurate and consolidated invoices. At the 1st of the month. CloudBilling helps managed service providers to eliminate manual spreadsheet work, reduce billing errors and avoid revenue leakage that typically reaches 4–6% of turnover. Finance and operations teams gain a trusted source of billing data, making it easier to reconcile vendor invoices, perform audits and meet compliance requirements while significantly cutting the monthly billing effort. CloudBilling automatically retrieves usage from all major public and private cloud platforms on a daily basis. Including AWS, Microsoft Azure, Microsoft CSP, Google Cloud and VMware, and more. We combine this with a provider’s own managed services, subscriptions and bespoke pricing models. The platform supports a wide range of pricing structures such as pay-per-use, fixed fees, subscriptions, tiered or ladder models. We enable to offer sophisticated, competitive price plans without increasing operational complexity. We help MSP's improve EBITDA, reduce outstanding cash collection.

ConnectSecure is a global cybersecurity company that amplifies managed service providers’ (MSP's) ability to assess client risk, build recurring revenue, and overcome the challenges of the ever-evolving cyber threat landscape. Focused on partnering with and meeting the specific needs of MSPs working with small and midsize businesses, ConnectSecure delivers tools to identify and address vulnerabilities, manage compliance requirements, and grow service provider practices. ConnectSecure is employee-owned and MSP-community driven. The company is headquartered in Tampa, Florida and operates in 44+ countries. connectsecure.com

ConnectWise powers IT businesses by simplifying operations, enhancing experiences, and driving growth. Trusted by IT solution providers worldwide, ConnectWise sets the standard for innovation and service delivery. For more than 40 years, ConnectWise has been committed to partner success, delivering software, services, and an open ecosystem of integrations. The ConnectWise Platform provides unmatched scale and AI-driven automation across PSA, RMM, cybersecurity, and data protection—helping IT Solution Providers deliver and secure services more efficiently. Discover how ConnectWise is transforming the IT industry at connectwise.com.

ControlUp is redefining IT operations with Autonomous Endpoint Management (AEM) to orchestrate a digital workspace that runs itself. Our platform uses leading Digital Employee Experience (DEX) capabilities and agentic AI to transform real-time signals into a self-healing environment where technology works for people, not against them. By closing the loop between deep visibility and autonomous remediation, ControlUp moves organizations beyond the limitations of reactive troubleshooting and consolidates disparate tools into a single, intelligent flow. IT can finally lead, and employees thrive without friction.

Customer Thermometer gives IT and service desk teams instant, actionable feedback from customers, employees and partners - with its 1-click embedded surveys that turn every ticket resolution, service interaction and touchpoint into a measurable insight. No lengthy implementation projects. No dedicated XM teams required. Go live in under an hour, embedded directly into the tools you already use; across 75+ integrations with leading ITSM, CRM and PSA platforms. Whether you're tracking CSAT, NPS, or building your first XLA programme, Customer Thermometer delivers the insight you need to act fast and improve continuously. Simple to launch. Impossible to ignore.

CyberSentriq is a unified cybersecurity and data protection platform, built for MSPs. CyberSentriq provides MSPs and businesses with AI-driven threat detection and intelligence to detect and stop threats early while ensuring data security. We provide multi-layered cybersecurity strategies to ensure companies are data-compliant and protect their data from security threats. We offer the following solutions: - Phishing Protection - Integrated Cloud Email Security - MX Email Threat Protection - Security Awareness Training - DNS Filtering - Email Archiving - Entra ID Backup & Recovery - M365 Backup & Recovery - Employee Phishing Training CyberSentriq solutions are offered in flexible bundles, enabling MSPs to maximise ROI while simplifying deployment. Cloud backups & rapid recovery — safeguarding Microsoft 365 and other data sources. Security awareness training & phishing simulation Secure email archiving and encryption for compliance and data governance

CyberSmart is an all-in-one cybersecurity platform designed to provide complete cyber confidence for organisations of all sizes. MSPs can offer true all-round protection by integrating continuous compliance monitoring with training, policy management, device monitoring and 3rd party patching. CyberSmart will help your clients proactively manage risk, meet compliance requirements and build a strong security posture.

Cynet is a unified, AI-powered cybersecurity platform designed to manage the full attack path. Natively built from day one, Cynet unifies visibility, detection, and response across all environments. That architecture extends seamlessly as new threats emerge, helping future-proof security operations. With Elite 24x7 MDR (CyOps), Cynet delivers real-time correlation, rapid containment, and consistent protection for MSP and their customers.

Datagate is a telecom billing platform purpose-built for MSPs. It helps UK providers simplify complex telecom billing workflows, reduce administrative overhead, and build scalable recurring revenue without adding operational strain. Designed specifically for usage-based services such as VoIP and unified communications, Datagate automates rating, bundle management, invoicing, and billing validation while integrating seamlessly with leading PSAs and accounting platforms. Rather than replacing existing systems, Datagate fits naturally into the modern MSP stack, eliminating manual rekeying, spreadsheets, and disconnected processes. The platform is supplier-agnostic, enabling MSPs to work with their preferred carriers while retaining full control over pricing, billing models, and customer relationships. By improving visibility and billing confidence, Datagate supports margin protection and operational efficiency as MSPs grow their telecom offerings. With a focus on simplicity, flexibility, and integration, Datagate enables UK MSPs to take control of telecom billing without it becoming a specialist function or administrative burden.

Dijital Team is your margin and business maturity partner. We design and build dedicated teams in Sri Lanka for IT businesses to increase efficiency and accelerate profitability.

iboss is an AI-Powered Zero Trust Secure Access Service Edge (SASE) platform that consolidates network and security into a single cloud service. iboss ingests deep signals across endpoint, network, and content. Built-in AI surfaces the insights and answers that security, networking, data protection, and executive teams need most. Join us at the community for high growth MSPs and discover how iboss Zero Trust SASE helps MSPs and MSSPs deliver cloud-managed security with better margins and faster deployments.

DMARC AI is purpose-built for Managed Service Providers (MSPs) to protect and manage their clients’ email domains at scale. Our multi-tenant platform enables MSP teams to onboard customers quickly, standardize DMARC projects, and cut the time and cost typically associated with parsing reports, troubleshooting authentication issues, and moving domains to enforcement. By turning complex DMARC, SPF, and DKIM data into clear, actionable insights and client-ready reporting, DMARC AI helps MSPs deliver stronger email security and improved deliverability—without adding operational overhead. We support MSPs across the entire DMARC journey: from prospecting and pre-sales assessments to guided implementation, policy progression, and ongoing, proactive maintenance. This end-to-end approach not only reduces risk for clients, but also helps MSPs create a repeatable, high-margin service that generates recurring revenue. With automation, workflow support, and expert guidance, DMARC AI makes it easy for MSPs to run DMARC as a scalable service—and keep every customer domain protected over time.

At DriveSavers Data Recovery, we specialise in recovering critical data from failed, damaged, or corrupted storage devices. Since 1985, we have supported businesses, government agencies, MSPs, and individuals with expert recovery services for hard drives, SSDs, RAID arrays, servers, virtual environments, and mobile devices. Our certified engineers operate in secure, state-of-the-art cleanroom laboratories using proprietary techniques developed over decades of experience. We understand that data loss can mean downtime, financial impact, and reputational risk, which is why we provide rapid diagnostics and 24/7 emergency response. Security and confidentiality are central to our process, with strict adherence to industry standards and data protection requirements. Our goal is simple: minimise disruption, reduce risk, and deliver the highest possible recovery success rate when it matters most.

EasyDMARC is the top choice for MSPs looking to simplify email security and efficiently manage DMARC at scale. Our MSP Partner Program includes a comprehensive sales and marketing enablement package, helping MSPs upsell to new clients and use our scanners for lead generation. With over 83k clients and 3k+ partners worldwide, EasyDMARC integrates with Pax8, ConnectWise PSA, Autotask PSA, HaloPSA, and Acronis Cyber Protect. Recognized as the best DMARC solution on major review websites, we empower MSPs to turn compliance into a profitable revenue stream.

EasyVista is the European Champion in AI-Powered IT Service Management, bringing together service management, monitoring, automation, and remote support in one seamless platform. We focus on delivering AI that delivers value, empowering enterprises to transform data governance into a competitive advantage, automate IT operations, and accelerate innovation at scale. Our customer-first approach and advanced AI capabilities make us the technology partner of choice for businesses navigating the future of IT. www.easyvista.com.

Edge Of Difference helps companies build cultures that scale with growth, complexity and ambition. We design and deliver immersive diversity, equity, inclusion and leadership programmes that strengthen collaboration, reduce friction and unlock the talent already inside your organisation. We create culture-changing diversity, equity and inclusion training. People leaders partner with us when they need measurable outcomes, not surface-level awareness. Our work improves retention, builds diverse leadership pipelines and equips managers to lead teams who think, work and communicate differently. We focus on behaviour change that shows up in performance, engagement and progression. Blending sector insight, lived experience and commercially grounded strategy, we translate inclusion into practical action. For organisations navigating rapid growth, distributed teams and rising employee expectations, we help culture move at the speed of the business. Train boldly. Include differently. Change everything.

Most IT support teams don’t have a tooling problem. They have a complexity problem. Enably are specialists on the Workato platform, we design outcome-led automation strategies that connect systems, orchestrate workflows and unlock real business value. From eliminating fragile point-to-point integrations to enabling governed automation, we simplify service operations at scale. We also help organisations define and deploy agentic strategies embedding AI-driven agents into IT and support functions to resolve faster, reduce manual effort and improve user experience. Unlock Value and Reduce Complexity

enhanced.io delivers full spectrum security exclusively to MSPs. We provide SOC-as-a-Service and fractional security director services that cover endpoint, network, cloud, identity, and IoT/OT, with correlation across all attack surfaces. As a Top 250 MSSP, we operate a strict channel-only model. We never sell direct to your clients. Our partners use enhanced.io to win bigger deals, meet enterprise compliance demands, and scale their security practice without hiring specialist staff. With 99% client retention and coverage across North America, UK, Europe, and ANZ, we help MSPs deliver elite cybersecurity their clients won't get anywhere else.

ESET Cybersecurity works alongside The TrustBridge®, a compliance-as-a-service company specifically for MSPs, to support MSP growth and resilience. Trusted by over 10,000 MSPs worldwide, ESET work closely with partners to help secure their customers across all industries. Our AI-native, cloud-first platform is built for managed services— scalable and simple to manage. With 24/7/365 MDR, threat intelligence and awareness training, MSPs can strengthen what they offer while staying secure and compliant. Together with Trustbridge, we’re helping MSPs grow recurring revenue, deliver more value and protect what matters most.

For the second consecutive year, Every Child Online is proud to return as Charity Partner to the MSP Show and Service Desk & IT Support Show. Our UK charity works to end digital exclusion for children and young people by providing access to devices, connectivity and essential online safety education. Through partnerships with MSPs, IT teams and technology vendors, we securely collect and refurbish surplus equipment that would otherwise go to waste. These devices are redistributed to schools, social services and families experiencing digital hardship, enabling learning, connection and opportunity. Alongside device provision, our Safe and Smart Online programme delivers awareness sessions that help children, teens and parents understand online risks and build confidence in the digital world. By supporting Every Child Online, the IT channel helps transform redundant technology into life-changing resources. Visit us at Stand 605 to discover how your organisation can donate technology, volunteer or partner with us to help close the digital divide.

Flexera helps organizations understand and maximize the value of their technology, including the rising costs and risks introduced by AI, saving billions of dollars in wasted spend. Our Flexera One platform connects the dots between what technology you have, how it is used, what it costs, and where it creates risk, helping teams take control of the increasingly complex IT estate across cloud, SaaS and on-premises. We are leading the way to unify IT asset management, FinOps and SaaS management with high fidelity data from Technopedia, our proprietary reference library of technology asset data, and intelligent automation fueled by AI.

Foxit delivers intelligent document solutions that help organizations streamline workflows, improve productivity, and manage PDFs more effectively. Recognized by G2 for innovation, Foxit offers a portfolio of document solutions—including Foxit PDF Editor and Foxit PDF Editor+—that support PDF editing, eSignature, mobile access, AI-assisted workflows, and smart redaction based on organizational requirements. Designed for performance and scalability, Foxit enables partners to support modern document workflows across devices and environments.

Freshworks Inc. builds uncomplicated service software that delivers exceptional customer and employee experiences. Its enterprise-grade solutions are powerful yet intuitive, and quick to deliver value. With a people-first approach to AI, Freshworks helps teams be more effective and organizations more productive. Nearly 75,000 companies — including Bridgestone, New Balance, S&P Global, and Sony Music — trust Freshworks to improve service efficiency and fuel long-term loyalty. For the latest updates, visit freshworks.com and follow Freshworks on LinkedIn, X, and Facebook.

Helping MSPs launch vCISO & GRC services fast. One platform to assess, prove compliance, and grow revenue.

"Taking the headache out of recruitment" At GTS, we connect talented professionals with leading organisations across IT, cyber, technology, defence, aviation, maritime, government, NGO, and commercial sectors. With it being our 25 year anniversary in business we offer both contract and permanent opportunities throughout the UK and globally and we are very proud to celebrate this huge achievement,. As a women-owned and Armed Forces Covenant Bronze Award employer, we take pride in offering a supportive, inclusive environment that values professionalism, integrity, and excellence. Whether you’re looking to recruit, starting your career or seeking your next challenge, GTS provides a personalised approach to help you succeed.

Goodweek is the secure AI workspace built for MSP resell — giving you and your clients access to the best AI models, connected to your clients' organisational data in safe knowledge bases, with full governance. Your clients' teams are already using ChatGPT, Claude, and Gemini — with no approval, no tracking, and zero IT visibility. Sensitive documents are being shared with uncontrolled AI tools, and you have no way to audit usage, track data exposure, or enforce policies. That's a liability for your clients and for you. Goodweek solves this — up and running in days, not months. SOC2 Type I certified, GDPR compliant, 100% data isolation and encryption. Revenue from day one. You own the client relationship. Goodweek handles the AI stack — you handle the service. One platform. Every client's team. Full control. Multi-client interface. goodweek.com

The Global Technology Industry Association (GTIA) is the only vendor-neutral, non-profit membership community connecting and representing the worldwide IT channel. We set our members up for success by providing benefits that include trusted resources and networking opportunities. In addition, the association sets industry standards that enable companies to build sustainable, secure and profitable businesses in an ever-changing technology landscape. Internationally, GTIA represents tens of thousands of professionals from more than 2,500 MSPs, solution providers, vendors, distributors, and other companies serving the channel.

HALO is a unified Enterprise Service Management platform trusted by organisations like Microsoft, Suzuki and Sky. HALO combines configurable modules, powerful automation and hundreds of integrations under an all-inclusive licence, simplifying complex IT and business workflows with tailored use cases. Features like the service desk, self-service portals, knowledge management, service catalogues and robust reporting, enabling ITIL-aligned governance and incident, change and problem management. It delivers professional-service workflows for ticketing, projects, time and billing, plus omnichannel customer support with low-/no-code automation. HALO’s private ownership allows agility and partnerships, putting customers in the driver’s seat at a fraction of the price.

HappySignals is a leading IT experience management platform that turns employee feedback into decision-grade data. By connecting human experience with operational IT metrics, HappySignals helps IT leaders see what’s really happening, prove impact, and fix what matters most, moving from reporting to a true decision system.

Harmony is an AI-first enterprise service management platform designed to operate autonomously. At its core, Harmony is an intelligent AI help desk agent powered by dozens of out-of-the-box and proactive agents, with continuous knowledge generation, and a flexible AI workflow builder. Harmony integrates seamlessly with your existing ITSM tools, enabling you to start where you are and transition to Harmony’s full system of record when you’re ready. By eliminating waiting, guesswork, and operational chaos, Harmony empowers IT teams to move beyond reactive support and achieve truly autonomous operations.

HCLSoftware, a division of HCLTech, develops, markets, sells, and supports transformative solutions across business and industry, intelligent operations, total experience, data and analytics, and cybersecurity. We empower over 20,000 global organizations, including a majority of the Fortune 100 and almost half of the Fortune 500, committed to driving customer success through relentless innovation.

Unified Cybersecurity Platform for Enterprise and MSPs. Heimdal empowers enterprises, MSPs, and MSSPs with a unified security platform that brings together prevention, detection, access control, and response—seamlessly across your IT ecosystem. From endpoint to email, identity to cloud, Heimdal simplifies security operations and equips your team with the tools to scale, adapt, and stay resilient in the face of modern cyber threats.

Hornbill is a UK-based service management software vendor with a clear mission: making life at work better. Our cloud ESM and ITSM platform brings a unified service experience, codeless workflow automation, and collaboration together in one modern, intuitive experience. Designed to remove friction from everyday work, Hornbill empowers organisations to automate routine interactions and processes at scale to deliver faster, more human service experiences across IT, HR, facilities and beyond. Hornbill’s low-code approach empowers teams to design and adapt services and workflows quickly. Agentic and generative AI capabilities help accelerate resolution, generate knowledge, and reduce manual effort. With practical, value-driven AI built directly into the platform, Hornbill focuses on outcomes—not hype. Trusted by organisations that want simplicity without compromise, Hornbill combines deep service management expertise with modern cloud architecture to help teams work smarter, move faster, and spend more time on work that truly matters.

Hoth (HouseontheHill) helps organisations simplify, modernise, and optimise how they manage IT services, governance, risk, and compliance. We work with public sector bodies, MSPs, and growing enterprises to replace manual processes, disconnected tools, and policy chaos with joined-up, intelligent platforms. Our expertise spans ITSM, policy management, asset visibility, and service optimisation, helping teams improve control, reduce risk, and gain meaningful operational insight. With a strong focus on automation and AI-driven insight, Hoth supports organisations at every stage of their service maturity journey, enabling better decisions, stronger governance, and more resilient IT operations.

Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentation—covering everything from systems, processes, and policies to credentials, SOPs, and asset records. With Hudu, teams can ensure that important information is always organized, easy to access, and kept up to date, making day-to-day work smoother and decision-making faster.

Huntress is a fully managed cybersecurity platform built for organizations of all sizes and expertise levels. Because our enterprise-grade, AI-centric tech is never separated from our 24/7 human-led Security Operations Center (SOC), organizations can rest easy with protection that stops high-profile threats with the easiest possible user experience. The Huntress Managed Platform is purpose-built by our security experts and operated by our SOC, leading the charge in industry research with decades of experience and a passion for wrecking hackers.

ImmyBot is a purpose-built automation platform designed to streamline workstation deployment and IT management. By defining desired states for apps, settings, and configurations based on user roles and subscriptions, ImmyBot enables rapid onboarding, real-time patching, and consistent maintenance across endpoints. It integrates seamlessly with leading PSA, RMM, and cloud platforms, allowing you to leverage existing data for targeted automation. With a secure architecture and a powerful scripting engine that supports both curated and custom scripts, ImmyBot empowers IT teams to eliminate manual tasks, reduce human error, and deliver scalable, repeatable service excellence.

IMS Nucleii is a premier Business IT Service Provider dedicated to delivering scalable and secure technology solutions for modern enterprises. We specialize in Managed IT Services, Cloud Infrastructure, and Cybersecurity, ensuring that your digital assets remain resilient in an evolving threat landscape. By aligning technical expertise with strategic business objectives, we empower organizations to streamline their operations and reduce overhead through optimized IT management. Our comprehensive service suite includes Managed NOC, Disaster Recovery as a Service, and Unified Endpoint Management. We prioritize reliability and performance, offering bespoke consulting to address unique infrastructure challenges. Whether facilitating global staff augmentation or implementing robust data governance frameworks, IMS Nucleii remains committed to technical excellence and operational integrity. We provide the foundational support necessary for technology leaders to focus on core innovation while we maintain the security and efficiency of their essential IT ecosystems.

Infiterra is a vendor-agnostic subscription commerce platform for IT distributors, MSPs, and telcos.We unify billing, product catalogs, provisioning, and partner operations into a single solution. With support for any vendor, pricing model, or channel structure, Infiterra helps you streamline complexity, scale faster, and grow with confidence. Backed by CSP expertise and hands-on support, we operate as an extension of your team so you can focus on what’s next. Building on the heritage of interworks.cloud-Europe’s first cloud marketplace in 2012-Infiterra brings experience to dynamics, supporting 80k+ users in 75 markets,managing 400 marketplaces,and processing over 1Mi invoices annully.

For today’s MSP, the tenant is the new server: to protect the data it stores, it must be continually monitored, maintained, supported, and secured. inforcer allows MSPs to create and standardise Microsoft 365 security baselines, roll out policies across multiple tenants in seconds, and build custom assessments to evaluate tenant security and Copilot Readiness. Become part of our dedicated MSP community to learn from Microsoft experts and MSP peers. Bring unmatched productivity and AI solutions underpinned by enterprise-grade security to the SMB at scale with inforcer. Adapt to the Cloud-first customer landscape and build a truly valuable service on top of the Microsoft stack.

InvGate builds the tools that IT teams use to enable every other team in the company. Its portfolio consists of two stand-alone, highly integrated products: An ITSM and an ITAM solution. Both the Service Management and Asset Management products are no-code solutions that give you the autonomy to make any changes you need as you grow, without the hassle of consulting fees for custom developments.

iOne Team is a Spanish technology consulting company, specialized in BMC Helix solutions we advise and introduces efficient tech management procedures that reach our customer's business goals. We seek to be our clients' main tech adviser, helping them implement and automatize processes and IT management that meet their business objectives. Experts in delivering end-to-end solutions in public administration and large Companies, as well as official technical support from BMC Helix. Partner of the Year Helix Delivery Awards (Time-to-Value Excellence), a recognition of the impact of our work and our excellence in delivering BMC Helix solutions to accelerate our clients’ digital transformation.

IONOS is the leading digitalization partner and trusted cloud enabler for small and medium-sized businesses (SMBs). The company serves around 6.5 million customers and has a presence in 18 markets across Europe and North America, with its services being accessible worldwide. Its web presence and productivity portfolio caters to all digitalisation needs, providing domains, web hosting and website builders with AI capabilities, as well as eCommerce and online marketing tools. The company also offers cloud solutions for businesses looking to move their operations to the cloud as they expand and develop.

ITIL is The Global Best Practice Framework for Digital Product and Service Management. AI-native by design and practical to apply from day one, the new ITIL provides a common language that connects digital product and service management end to end. It enables organizations to govern and scale artificial intelligence responsibly, align teams, turn strategy into action, and unlock measurable value across the enterprise. By unifying digital product and service management, ITIL strengthens end-to-end value flow and enables consistent, trusted digital experiences for every role and every organization, large and small. Built on the trust of millions of professionals and more than 50,000 organizations worldwide, and powering 82% of the Fortune 500 as well as over 800 government departments, ITIL is driven by a global community of experts and practitioners. ITIL certifications are overseen by PeopleCert, which ensures their development, administration, and quality assurance. This is ITIL. The language of growth. Discover more: itil.com

itSMF UK is the country’s leading membership association for service management professionals. Members range from individual ITSM practitioners to large multinational organisations. itSMF UK and its partners provide members with the knowledge, education, assets and capabilities required to improve both their service management activities and the business outcomes they result in. ITSM26, our annual Conference and Awards, returns to Stadium MK in Milton Keynes on the 9-10th November 2026. With more than 50 presentations from across the industry plus the Professional Service Management Awards, ITSM26 offers a plethora of great content, discussions and networking opportunities.

Ivanti is a global enterprise IT and security software company that manages, automates, and protects data and systems to empower innovation. Their AI-powered Ivanti Neurons platform delivers unified services and tools that enhance visibility, scalability, and security for IT and security teams. Following "Secure by Design" principles, Ivanti's adaptable solutions help organisations improve operational efficiency, reduce costs, and proactively mitigate security risks. Ivanti enables over 34,000 customers, including 85 of the Fortune 100, to work smarter through technology that scales with their evolving needs.

Kaptius is a ServiceNow Premier Partner and Authorised AI Advisory Partner, specialising in delivering measurable business outcomes through the ServiceNow platform. Operating across four countries with a team of 130+ certified ServiceNow consultants, over 1,800 implementation certifications and five Expert-level Certified Architect accreditations, Kaptius brings exceptional depth of platform expertise across the full ServiceNow ecosystem. With 70+ customers across Manufacturing, Financial Services, Legal, Technology, Telco, Education, Not-for-Profit and Managed Service Providers, Kaptius has completed deployments across ITSM, CSM, ITOM, ITAM, HR Service Delivery, GRC, Industry Workflows and

Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Its Kaseya 365 platform is purpose-built to meet the demands of multifunctional IT professionals, offering a unified solution to manage infrastructure, secure endpoints, back up critical data and streamline operations. Serving nearly 50,000 MSPs and IT departments across more than 170 countries, Kaseya’s portfolio includes trusted brands such as Datto, Unitrends, IT Glue, ConnectBooster, Spanning Cloud Apps, RapidFire Tools and more. Headquartered in Miami, Florida, Kaseya is privately held with operations in more than a dozen countries. To learn more, visit www.kaseya.com.

Keepit helps MSPs increase recurring revenue, eliminate billing surprises, and deliver best in breed backup without added complexity. Our independent cloud, flat pricing, and automation-first design free your teams to focus on growth — not manual backup tasks. Stronger margins, happier clients, and a platform you can trust. Immutable.Independent.Intelligent. Keepit stores backup data separately from production data. Immutable by design and always available, helping you stay resilient now and in the future. That’s intelligent.

Kelverion simplifies the automation of manual processes which transform IT service delivery productivity for organizations globally, reducing operational costs and improving end user experience. We help customers drive IT Service efficiency and agility with Microsoft Automation and Copilot AI platforms, providing Integrations, ready to deploy automated solutions, services and support for; Azure Automation, System Center Orchestrator, Power Automate, Logic Apps and PowerShell. To manage the automation we provide the Kelverion Automation Portal which enables your IT Team or End Users to trigger, track and report on the automated processes and benefits achieved; whatever automation tool you are using. Find out how Kelverion can wrap your existing Service Desk in Automation to deliver end-to-end business process automation, IT task automation and AI Ops. We are keen to meet organisations who are struggling to get started with automation and AI, sharing our 15 years of Microsoft Automation knowledge and experience.

KIX Service Software GmbH develops and markets "KIX", one of the world´s leading digital sovereign open-source ITSM solutions. More than 400 customers from various industries use KIX for ITSM, ESM, and customer service. The software is available as a flexible on-premises or cloud solution. In addition to extensive and customizable basic functions (ticket system, asset management, self-service portal, knowledge and FAQ database, reporting, dashboards), KIX offers a wide range of extensions. Professional workforce & field service management, automated inventory of hardware and software, 16 ITIL® 4 practices and more can be implemented.

Lansweeper is the leader in Cyber Asset Intelligence, providing a single source of truth for complete visibility across IT, OT, and cloud environments. By providing a complete, accurate, consolidated, and unified view of all your technology asset state in one centralized platform, Lansweeper ensures no asset is overlooked. It delivers actionable insights, identifies risks and opportunities, and automates time-consuming tasks, boosting productivity and saving valuable time. By seamlessly connecting teams and tools, Lansweeper enhances collaboration and drives cost-effective operational efficiency. Whether optimizing workflows, ensuring compliance, or improving resource allocation, Lansweeper transforms IT into a strategic enabler of success, empowering organizations to make smarter, data-driven decisions and achieve measurable business outcomes.

LapSafe® delivers intelligent smart locker and smart vending solutions that bridge the gap between IT teams and end users. As a trusted provider across education, healthcare, government and enterprise, LapSafe enables organisations to automate the distribution, return and management of IT assets, securely and efficiently. With solutions including Sovran Smart Lockers and Smart-V, powered by the ONARKEN platform, LapSafe® provides 24x7, self-service access to devices and peripherals while reducing service desk workload and eliminating unnecessary site visits. Seamlessly integrating with leading ITSM platforms such as ServiceNow, Freshservice and HALO, LapSafe® becomes the physical interface between IT teams and end users, automating workflows, improving user experience, and lowering operational costs. From device deployment and break-fix swaps to secure returns and smart vending, LapSafe® helps organisations transform service delivery with fully automated, remotely managed solutions.

Liongard delivers the system of authority for modern IT operations by creating a trusted layer of asset intelligence across the entire technology stack. The platform continuously discovers and analyzes assets, configurations, and identities, providing the reliable data foundation needed to power automation, strengthen cybersecurity, and enable AI-driven operations. IT teams and managed service providers rely on Liongard to reduce operational friction, improve visibility, and build resilient, scalable environments. For more information, visit www.liongard.com

In an era of relentless IT complexity and risk, LogMeIn gives IT an Impact Advantage. Built on two decades of proven reliability, our advanced endpoint management and remote support technology – powered by practical AI – delivers seamless, high-performance service experiences while lowering IT cost structure. The result: a 10x impact across technicians, users, processes, security, and spend.

ManageEngine is a division of Zoho Corporation and a leading provider of IT management solutions for organizations across the world. With a powerful, flexible, and AI-powered digital enterprise management platform, we help businesses get their work done from anywhere and everywhere—better, safer, and faster. To learn more, visit www.manageengine.com.

MarXtar’s Solution Assurance Services, “the service that you never knew you needed” according to UKAEA. Solution Assurance Monitoring delivers automated oversight of your ESM/ITSM Solution all year round, ensuring stability, performance, and service quality every single day. gives IT teams early warning, reduced outages, improved stability, and stronger CSI outcomes—delivering the confidence that your platform is performing exactly as intended. Trusted by customers including UKAEA, Mitsubishi Electric UK, and major engineering firms, it transforms reactive firefighting into proactive control. Solution Assurance Monitoring is just part of MarXtar’s Solution Assurance Services Portfolio. Visit our stand to find out how MarXtar can help take your solution to the next level today.

Mogrify is a specialist B2B marketing partner for IT and technology businesses. Founded in 2015, Mogrify helps turn business vision into practical marketing execution by acting as a plug-in marketing department. Through a flexible pay-as-you-go model, clients access strategic guidance and specialist delivery across strategy, branding, content, social media, automation, sales enablement, and customer storytelling. Mogrify works closely with technology businesses to sharpen positioning, improve market visibility, align marketing with commercial goals, and support sustainable growth. Mogrify services clients across multiple regions, including the UK and Ireland, EMEA, Australia, and New Zealand.

monday.com is the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers worldwide use monday.com to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every monday.com product runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.

N-able protects businesses from evolving cyberthreats. Our AI-powered cybersecurity platform delivers business resilience to more than 500,000 organizations worldwide, leveraging advanced end-to-end capabilities, simplified workflows, market-leading integrations, and flexible deployment options to improve efficiency and drive critical security outcomes. Our partner-first approach pairs our technology with experts, training, and peer-led events that empower customers to be secure, resilient, and successful.

Network Group is a leading UK community for ambitious MSPs, IT resellers and technology partners, built around collaboration, commercial value and shared growth. We bring members together through quarterly events, peer networking, thought leadership, mentoring and business maturity discussions, creating space to learn from one another and stay ahead in a fast-changing market. Through our strong relationships with preferred vendors and distributors, members also gain access to new opportunities, competitive pricing, exclusive offers and valuable commercial terms that support profitability and long-term success. At the heart of Network Group is a commitment to trusted relationships, practical insight and a genuine community spirit. Whether through events, partnerships, podcasts or shared expertise, we help members strengthen their businesses, discover new ideas and build meaningful connections across the channel. Network Group is where community, innovation and opportunity come together.

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

Northamber is a leading UK value-added technology distributor helping MSPs and IT partners design, deliver and scale profitable managed services. Through specialist divisions including Northamber Solutions, Northamber AV, Tempura and Nuvias, we provide a broad portfolio spanning cybersecurity, networking, infrastructure, collaboration and cloud solutions. Our focus is enabling MSP growth through multi-vendor solutions, technical enablement and services-led opportunities across connect, store and protect technologies. Partners benefit from pre-sales engineering, solution design, demo resources, integration support and logistics that simplify deployment and accelerate service delivery. At the MSP Show we’ll be showcasing how partners can build and secure their MSP stack with solutions covering backup and disaster recovery, security, automation, networking and remote management. From cybersecurity and ransomware protection to collaboration and infrastructure platforms, Northamber helps MSPs expand service offerings, win new customers and build recurring revenue streams with confidence.

Novatech Direct2Desk is an end-to-end IT asset lifecycle service that simplifies how organisations deploy, manage and recover devices. From secure delivery and onboarding to collection, data erasure, refurbishment and redeployment, Direct2Desk gives IT teams complete visibility and control over their hardware estate. With flexible, pay-as-you-go pricing, automated workflows and a central portal for tracking every device, the service reduces waste, cuts unnecessary spend and removes the admin burden of device logistics. Trusted by organisations with hybrid and remote workforces, Direct2Desk brings efficiency and clarity to device management from start to finish.

NTA Ltd. (Nationwide Telephone Assistance) is the premier wholesale partner for MSPs seeking robust, scalable communication solutions. We specialise in providing high-availability voice services and technical support designed to integrate seamlessly into your existing service stack. By prioritizing "channel-only" excellence, we empower MSPs to expand their portfolios without the overhead of complex infrastructure. With NTA Ltd., you gain a silent, reliable engine of connectivity—allowing you to deliver superior uptime and expert telephone assistance to your end-users under your own brand.

Nueworx delivers identity-secure, agentless service automation for MSPs, powered by Microsoft-native remediation. Built as an AI-native platform, Nueworx sits across your existing service desk, automating support interactions, verifying user identity at every step, and resolving issues using Microsoft-native tooling such as Intune and Endpoint Analytics. No rip-and-replace. No low-code overhead. No complex workflows. Just faster, more consistent and more secure service delivered across Microsoft Teams and voice. By combining automation with continuous knowledge creation, Nueworx enables MSPs to automate a significant share of service desk activity, improve security, and scale without increasing headcount. The result is a shift from reactive, ticket-led support to proactive, experience-driven service delivery. If you're looking to reduce cost, increase efficiency and modernise your service desk, come and see Nueworx in action at https://www.nueworx.com

Most integrations are fine. Until they aren’t. ONEiO provides managed integrations for organisations that manage and deliver IT and technology services. These teams face an impossible ask: say yes to every integration demand and break nothing. Most approaches stop at go-live. ONEiO runs continuous operations across the lifecycle, so outcomes hold under pressure 24/7. We’re not a traditional system integrator, and we don’t sell iPaaS. We deliver managed integrations, with customers deciding how much control they retain while ONEiO carries the operational responsibility.

OpenText™ is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way – through Information Management. The OpenText™ Observability and Service Management Cloud platform unifies service management, AIOps, observability, automation, CMDB, and asset management - cutting costs and complexity to transform the way you work. You can reveal assets accurately, resolve problems faster, and reduce operational waste. Operational freedom is your new normal.

Oprising is the Service Optimisation Platform (SOP) purpose-built for MSPs who want to transform chaotic Service Desks into streamlined, professional Service Delivery. Sitting above your PSA and operational tools, Oprising is the “what to improve AND how to improve it” engine—combining the assessment framework, proven improvement actions, and built-in accountability tracking. MSPs use Oprising to save time, increase margins, reduce operational risk, and accelerate results—achieving measurable improvement. Unlike consultants or DIY spreadsheets, Oprising delivers a repeatable improvement rhythm, continuous progress visibility, and knowledge that survives staff changes. Whether you want to prove ROI, justify pricing, or simply get Service Improvement off your to-do list and into daily operations, Oprising gives you the roadmap, guidance, and evidence you need. Book a demo or get a PoC invite to see the difference.

Apple device security that you can rely on. Orchard is a launch and leave Apple security, patching, and compliance service for business. It gives MSP's absolute confidence that their client's Apple estate's are secure, patched, and compliant without constant oversight.  Orchard was built by Apple specialists to close those gaps. It sits above your existing MDM and enforces macOS updates, third party application patching, and security controls with near complete accuracy. Devices managed by Orchard average over 98 percent compliance across apps, macOS updates, and security controls.  The result is simple. Apple security that holds up under scrutiny, and compliance you can stand behind.

PacketFront brings network orchestration and business operations together within one connected ecosystem. With BECS orchestrating and automating multi-vendor infrastructure, including full device integration, and BBE managing operational and business processes, we support the entire service lifecycle from infrastructure to customer service. This unified platform reduces complexity. It creates alignment between technical operations and commercial logic. It allows automation, governance and service delivery to work together in a structured and predictable way. Operators use PacketFront to manage, automate and secure complex multi-vendor networks with confidence, ensuring network management remains structured and dependable as environments evolve. Rooted in Swedish engineering, our identity reflects precision, practicality and thoughtful design. This heritage shapes not only our architecture, but also our approach. Calm. Structured. Professional. Over decades of working in network automation and service provisioning, we have developed deep technical knowledge and a genuine understanding of how network management evolves over time.

Real-time visibility, proactive alerts and smarter performance across every client’s IT infrastructure. Paessler empowers you to monitor, remediate, and advise clients on their IT services, enabling you to deliver real value. As reliance on digital infrastructure continues to grow, so does the demand for comprehensive network monitoring. Businesses are increasingly seeking MSPs that can offer specialised services and expertise when it comes to IT. Paessler Router Traffic Grapher (PRTG) makes it easy.

Phoenix47 is an information technology services organisation that empowers its customers by delivering innovative, service-led solutions. We specialise in comprehensive 24×7 Support, flexible infrastructure, application-centric managed services, and high-quality professional services (ranging from IT strategy to technology deployment). Operating across the UK, UAE, and South Africa, we blend deep project and technology expertise with an innovation-led approach to deliver robust, scalable, and flexible offerings that help our customers drive measurable business-aligned outcomes.

Pink Elephant is a trusted thought leader in the IT Service Management industry. We empower organisations to adopt and implement best practices through our comprehensive portfolio of Training, Consultancy, IT Support, and Technology services. By connecting People, Process, and Technology, we deliver tailored solutions that support end-to-end (Enterprise) Service Management initiatives and drive digital transformation. For over 40 years and with a proven track record of success, Pink Elephant combines thought leadership and practical experience to guide organisations on their journey towards sustainable IT excellence.

At Perfect Support Services, we don’t see R&D tax relief as a numbers exercise, we see it as a responsibility. Our approach is deliberately compliance-first and unapologetically client-centric. We work with ambitious UK businesses, from MSPs to growing SMEs, delivering legislation-backed, expertly constructed R&D claims that are designed to support sustainable cash flow. Every engagement is built on clarity, integrity and precision, because we believe long-term relationships matter more than short-term gain. We’re not here to push claims…we’re here to protect businesses while helping them access the relief they’re genuinely entitled to. That’s the standard we hold ourselves to.

QBS Technology Group operates the world’s largest enterprise software delivery platform, connecting over 12,500 SaaS and software vendors with resellers across the globe. QBS specialises in long-tail and value-added software distribution, simplifying procurement and enabling partners to focus on business growth. QBS MSP specialises in connecting partners with high-growth software vendors that address the evolving demands of today’s technology landscape. By aligning the right solutions to customer needs and business objectives, QBS enables partners to drive growth while navigating increasing complexity.

RealVNC is the original developer of VNC remote access technology and has been helping IT teams reach the devices they support for over 25 years. Today, RealVNC Connect gives service desks a single, secure platform for both attended and unattended remote support — so agents can resolve tickets on first contact, whether the end user is at their desk, working from home, or miles from the office. Built with security at its core, RealVNC Connect offers end-to-end encryption, multi-factor authentication, granular permissions, and full session auditing — giving IT leaders the control and compliance assurance they need without slowing their teams down. It works across Windows, macOS, Linux, Raspberry Pi, iOS and Android, and integrates with the leading ITSM and service desk platforms. Visit us at SITS to see how RealVNC Connect can help your team cut resolution times and consolidate remote access tools.

Resolve is redefining IT and network operations with an agentic automation and orchestration platform built for the autonomous enterprise. Its platform automates manual workflows to detect, diagnose, and resolve incidents before they impact the business. By transforming reactive workflows into proactive, self-healing systems, Resolve slashes ticket volume and alert noise by up to 90%, reduces MTTR from hours to minutes, and empowers IT teams to scale without increasing staff. Learn more at resolve.io.

Revolgy is a Google Cloud Premier Partner with over 25 years of experience and 2,500+ customers globally. We specialize in 24/7 Managed Services and cross-platform Professional Services, including cloud migrations, infrastructure modernization, and Google Workspace optimization. Our capabilities include round-the-clock CloudOps, on-call engineering, and specialized consultancy in security, FinOps, and AI integration. We help businesses achieve operational maturity by managing complex multi-cloud environments and optimizing cloud spend. We deliver the technical expertise and high-performance engineering required to support long-term cloud strategies and scalable infrastructure operations.

Rewst is a multi-tenant automation platform built for Managed Service Providers (MSPs) to automate repetitive processes. Founded in 2021 and headquartered in Florida, Rewst helps MSPs turn repeatable work into secure, standardized workflows orchestrated across the MSP, its tools, and its clients. The platform connects more than 90 MSP tools and services and includes a growing library of more than 120 prebuilt automations known as Crates. RoboRewsty provides AI-assisted capabilities that allow teams to build and modify workflows using natural language prompts, while also delivering context-aware guidance and automated documentation. An active automation Community further supports collaboration and knowledge sharing among MSPs. Today, more than 1,500 MSPs worldwide use Rewst to streamline how they run their businesses across IT, identity and access management, security, and business systems. Collectively, Rewst customers have saved more than 15 million hours of manual work in 2025 while improving service consistency and expanding team capacity through automation.

RoboShadow is a London based vulnerability management platform that gives organisations a clear, actionable view of their external attack surface, along with built in tools to remediate issues. Since completing GCHQ’s NCSC for Startups Programme in 2022, the company has expanded into a full stack cybersecurity suite. RoboShadow automates patching based on real detected vulnerabilities, syncs with Microsoft 365 to highlight MFA and Intune risks, and provides AutoFix capabilities for CIS benchmark gaps, configuration weaknesses, Windows Updates, antivirus and more. It also integrates with PSA and ticketing systems to fit directly into existing MSP workflows.

Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises—a new model of work where humans and AI agents drive customer success together. In an Agentic Enterprise, employees are empowered by AI coworkers who handle routine tasks, provide real-time insights, and help every team work smarter and faster. Salesforce helps businesses of every size and industry connect data, AI, and Customer 360 applications on a foundation of trust and governance. This ensures that every decision, process, and interaction happens with the right signals, context, access, and safeguards. By bringing data and AI together with business applications, Salesforce enables organizations to orchestrate humans and agents working seamlessly—powering the employee and customer experiences that drive growth and loyalty. Grounded in our values of trust, customer success, innovation, equality, and sustainability, Salesforce elevates human performance, accelerates decisions, and deepens relationships—empowering every employee to achieve more, move faster, and operate with greater efficiency.

Sectigo is the industry’s most innovative provider of comprehensive certificate lifecycle management (CLM), with automated solutions and digital certificates that secure every human and machine identity for the world’s largest brands.

Stop email impersonation and manage DMARC quickly, correctly and securely at scale. Sendmarc ensures fast implementation of DMARC, guaranteeing domain security for your entire client base and protection from impersonation attacks. DMARC is no longer just best practice – it has become an unavoidable requirement since the likes of Microsoft, Gmail and Yahoo implemented stricter regulations that require the correct configuration of SPF, DKIM and DMARC. These changes affect email deliverability for thousands of businesses.

SDI has been inspiring Service Desk and support teams worldwide to be brilliant since 1988. Through training, events, consultancy and online resources, we help IT service professionals to develop new skills, connect with peers, lead with confidence and continually improve service desk performance. SDI sets the globally recognised Professional Standards for Service Desk Analysts and Service Desk Managers to ensure up to date best practice is built in to our training courses. We also work with a team of ITSM experts to regularly update our Global Best Practice Standard for Service Desk, which underpins the Service Desk Certification programme. Come and see us to discover how SDI can help you transform your service.

Servicely is an enterprise-grade, AI-powered system of action designed to help scaling organisations move beyond traditional service management into intelligent, outcome-driven operations. Servicely connects workflows across IT, HR, Legal, Finance and Operations - creating a single system of visibility that turns insight into action in real time. Powered by agentic AI and low-code/no-code configuration, Servicely enables teams to automate triage, orchestrate workflows, and operationalise knowledge directly within everyday service delivery. Rather than adding another tool to an already crowded stack, Servicely acts as the operational layer that drives decisions, accelerates fulfilment, and reduces manual overhead. Developed by industry leaders to close the gap between legacy platforms and modern enterprise needs, Servicely provides a secure, enterprise-grade foundation for organisations ready to transform service delivery into a proactive, AI-driven system of action.

ServiceNow (NYSE: NOW) is the AI control tower for business reinvention. The ServiceNow AI Platform integrates with any cloud, any model, and any data source to orchestrate how work flows across the enterprise. By unifying legacy systems, departmental tools, cloud applications, and AI agents, ServiceNow provides a single pane of glass that connects intelligence to execution across every corner of business. With more than 75 billion workflows running on the platform each year, ServiceNow helps organizations turn fragmented operations into coordinated, autonomous workflows that deliver measurable results. Learn how ServiceNow puts AI to work for people at www.servicenow.com

About Serviceware Serviceware empowers organizations worldwide to reinvent their service ­processes – digital and highly automated. At the core of our portfolio is the AI­-native Serviceware platform. It transforms services across industries, aligns technology and service costs directly with business value, and intelligently connects ­people, processes, and data to form the foundation for service excellence in modern ­enterprises. Since 2018, Serviceware has been harnessing the potential of artificial intelligence in service management. Learn more at www.serviceware-se.com

Get the who, what, why, where, when of your IT assets and software licenses with the Setyl IT Asset & License Management Platform. Setyl gives IT teams full visibility and control over all hardware assets and equipment, software applications and licenses, vendors, users and spend in one place — including through 100+ native integrations. Use Setyl to ✓ Automate and scale daily IT operations, ✓ Cut wasted IT spend, ✓ Be audit-ready and stay compliant. With an intuitive interface, 100+ out-of-the-box integrations, and dedicated support at every step, the platform is fast to deploy, easy to use, and built for collaboration.

Slide was created to address a critical gap in today’s BCDR market: existing backup solutions are built on outdated technology. We saw an opportunity to design a faster, more efficient solution from the ground up leveraging modern software and hardware to deliver a high-performance backup platform built exclusively for MSPs. By eliminating legacy constraints, Slide provides reliable, secure, and cost-effective backup platform end-to-end encryption at no extra cost—all without compromising speed, performance, or affordability.

SolarWinds is a leading provider of simple, powerful, and secure IT management software designed to help organisations accelerate their digital transformation. Trusted by businesses of all sizes, SolarWinds delivers full-stack observability and integrated solutions across hybrid and multi-cloud environments, enabling teams to monitor, manage, and optimise performance with confidence. With a strong focus on usability, SolarWinds empowers IT professionals to quickly identify and resolve issues, improve service delivery, and maintain operational resilience. Its comprehensive portfolio spans network, infrastructure, database, and application performance management, as well as IT service management and security. Built with the needs of modern IT teams in mind, SolarWinds combines deep visibility with actionable insights, helping organisations drive efficiency and reduce complexity. By putting customers at the centre of its innovation, SolarWinds continues to support organisations in delivering reliable, high-performing digital services in an increasingly complex technology landscape. SolarWinds will be supported by Prosperon, an Elite Partner, bringing deep technical expertise and consultancy experience to help organisations get the most from their investment.

Sophos is a worldwide leader and innovator of advanced cybersecurity solutions, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies that help organizations defeat cyberattacks. As one of the largest pure-play cybersecurity providers, Sophos defends more than 500,000 organizations and more than 100 million users globally from active adversaries, ransomware, phishing, malware, and more. Sophos provides cybersecurity-as-a-service to organizations needing fully managed, turnkey security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services.

Spectrum UK is the only Atlassian Platinum Solution Partner headquartered in Wales, helping organisations across the UK and beyond get more value from their Atlassian stack. Our certified consultants combine local support with global expertise to deliver successful cloud migrations, ITSM, DevOps, and Agile transformations. We’ve supported over 3,000 customers worldwide, from UK public sector bodies to global enterprise brands. Friendly, practical, and easy to work with, we focus on simplifying complex systems and empowering teams to work smarter. From first assessment to long-term optimisation, Spectrum is your partner for better service delivery and modern ways of working.

Splashtop provides secure remote access and Autonomous Endpoint Management (AEM) solutions for IT teams and Managed Service Providers. Built with a security-first approach, our platform features end-to-end encryption, multi-factor authentication, granular access controls, and zero-trust aligned architecture. Splashtop supports GDPR and key European data protection standards, helping organisations maintain strong compliance. With real-time monitoring, automated patching, and proactive remediation, IT teams can reduce risk, strengthen endpoint security, and ensure reliable, compliant IT operations across distributed environments.

SquaredUp's smart dashboards provide the bird's eye view every MSP needs. Spinning a whole range of differently-shaped plates, MSPs need visibility across clients, tenants, cloud platforms, various tooling, and crucially – how much it all costs. Our 100+ data sources enable you to create a bespoke view that checks all of your boxes. Be it cloud cost monitoring, multi-cloud application dashboards, or shareable 360° customer dashboards, SquaredUp can do it all. Our dashboards can be shared in one click with clients and stakeholders, with flexible access control. For larger operations, automate dashboard creation using our Terraform provider. The best bit: All of your data is stitched together using a data mesh, presenting at your fingertips a connected map of relationships and dependencies across your estate. Your team now has one place to search, visualize and analyze data across your stack. It's the perfect MSP single pane of glass.

Stock in the Channel is the leading product and price‑search platform for the IT channel, used by more than 70,000 resellers, MSPs, and VARs to source products, compare pricing, and streamline procurement for hardware, software, service and subscriptions. The platform connects resellers with hundreds of distributors, offering real‑time stock visibility, enriched product data, and powerful tools to simplify daily operations. Alongside procurement, Stock in the Channel provides complete e‑commerce solutions, including modern, automated webstores and a seamless Shopify integration designed specifically for IT resellers. These webstores combine live distributor feeds, accurate product content, and advanced catalogue management to help partners grow online sales with minimal effort. Visitors to the stand can explore how Stock in the Channel improves quoting, purchasing, online selling, and customer experience—reducing manual workload while expanding revenue opportunities.

Sumo Logic, Inc. empowers digital organizations to transform massive amounts of data into actionable insights by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments.

Sunrise Software has been helping IT service desks help everyone else since 1994. As a UK-based company, we're always on hand when it matters - expect quick, personable support when you need it. We deliver a genuinely scalable, configurable ITSM platform, tailored to your needs without unnecessary complexity. Powered by Solvyr®, our AI engine, we're continuously improving efficiencies and driving smarter outcomes for service teams. Proud to be one of only two vendors recognised for the SDI reporting-compliant best-practice standard, we blend clarity, confidence, and a people-focused approach to keep service teams running smoothly.

SuperOps is an AI-first IT operations platform for modern IT teams and MSPs. Our platform brings endpoint management, service delivery, and client operations into a single system, removing tool sprawl and giving teams complete visibility and control. SuperOps is built for the AI era. At the core is Monica, a purpose-built agentic AI that reduces manual effort, improves efficiency, and frees IT professionals to focus on work that actually matters. For too long, IT teams have been stuck fighting fires instead of getting ahead of them. With SuperOps, the result is predictable, scalable operations that let IT teams and MSPs grow without the chaos. Come find us at our booth to see it in action, or visit superops.com.

Supportwave helps IT leaders scale support delivery without scaling headcount. For MSPs, we provide white-label help desk, 24/7 NOC coverage. For internal service desks, we run AI-enabled 24/7 IT support that plugs into your existing stack. Typical go-live is less than 10 days, with predictable per-seat or per-ticket pricing and full ticket visibility. Delivery spans the UK, US, and South Africa for follow-the-sun coverage. Whether you need to absorb overflow tickets, launch 24/7 cover, stabilise SLAs, or add surge capacity, we plug in and perform.

Sycope specialises in smart, real-time monitoring solutions that help organisations optimise network performance, boost application efficiency, and strengthen IT security. Built by engineers with experience from over 400 projects across APM, NPM, and SIEM environments, the Sycope platform delivers deep, actionable insights through network flow analysis enriched with business context. Whether you're looking to improve visibility, reduce risk, or unlock smarter infrastructure monitoring, Sycope brings a data-driven approach that aligns perfectly with the connected community. Sycope specialises in smart, real-time monitoring solutions that help organisations optimise network performance, boos

SymphonyAI is a market-leading, AI-powered ITSM platform that combines agentic AI with intelligent automation to help enterprise IT teams resolve issues faster, reduce manual effort, and deliver measurable service improvements—without the cost or complexity of legacy solutions. Customers achieve up to 204% ROI, $3.2M in net present value, and up to 80% automation of service requests, with payback in under six months.

It’s not easy to be successful in the IT industry, but such a rapidly-changing market offers many opportunities to grow and develop your business. Here at SYNAXON, we’ve designed our service and product portfolio to help you maximise these opportunities. Whether you want to revolutionise your purchasing experience, win and roll out complex infrastructure projects, or expand your MSP business, we've got what you need to take it to the next level. We are the service provider for IT service providers, providing support along your entire value chain.

SysAid is on a mission to liberate organizations by putting AI to work for them and their people. Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful operational layer to IT, automating repetitive tasks and freeing teams from reactive work. AI Agents take the first action, so IT pros intervene only when truly needed—enabling focus on optimization, innovation, and strategic challenges. Organizations can go live in weeks with rapid onboarding and no heavy migrations. SysAid’s AI is purpose-built for IT, delivering security and governance by design, along with award-winning support to ensure long-term success. With over 5,000 customers, SysAid partners with organizations from small businesses to Fortune 500 enterprises across 140 countries. For more information, visit www.sysaid.com.

TechComms is an award-winning B2B tech PR, Analyst Relations, and Marketing agency with a strong MSP and channel focus, built by a team of diverse, highly skilled experts with 50 years of combined in-house and agency experience. Our mission is to bring together a team of experts with a single goal: to build and enhance our clients’ brands for strategic growth, channel engagement, and sales acceleration across the IT and managed services ecosystem.

Technology Reseller magazine is the leading publication for the IT and MSP Community. In addition to the magazine and website we are happy to offer a range of networking events with Golf, Skiing and Regional Roadshows adding to the very popular Technology Reseller Awards. Come and speak to our experienced team.

TERRA, a brand of Wortmann AG, delivers high-quality IT hardware and end-to-end infrastructure solutions backed by over 40 years of experience. From desktops and laptops to servers, storage, and cloud, TERRA systems are engineered in Europe for performance, reliability, and scalability. Supported across the UK and Europe, and recognised as an Intel Prestige Partner, TERRA provides flexible, tailored solutions with dependable service—helping organisations build secure and efficient IT environments.

The Cyber Resilience Centre Network (CRC Network) supports SMEs and third sector organisations through nine regional Centres across England and Wales. As a police led, business focused organisation, we provide guidance and signposting to trusted government tools and resources. Through our Cyber PATH programme, we offer a range of technical services that give SMEs access to essential cyber support at no cost, while enabling cyber students to gain valuable real-world experience. Our mission is to help organisations strengthen their cyber resilience, protecting themselves, their customers and their supply chains.

At The MSP Growth Hub, we're committed to empowering ambitious MSPs to scale with confidence and certainty, securing the professional and personal freedom they crave. With a wealth of industry insights, expert guidance, and actionable strategies, we're your trusted partner on the journey to growth and profitability. From comprehensive resources and training programs to personalized consulting services, we offer tailored solutions to meet the unique needs of every MSP. Whether you're looking to develop the right plan for your business (Harness Ambition), facilitate the performance of your team (Amplify Capacity), or expand your client base and a have a steady flow of leads (Maximise Opportunities), we're here to help you achieve your goals. With extensive experience in the MSP industry, if you’re looking to scale your MSP to £1 Million…or, if already there, accelerate to £5 Million, we can help.

Scale Your Business With Support From One of The World’s Most Loved MSP Communities. Run your MSP with the backing of thousands of peers and get answers to your toughest questions from a global network of business owners who have been exactly where you are right now. While there are plenty of MSP communities out there, very few match the level of trust, support, and connection we've built inside the tribe. That's because we put YOU, the MSP owner, first. We know there's no such thing as a great community without amazing people, so we've cultivated a space that brings the highest-quality members together. - An organised and searchable online community hub for daily discussions. - Facilitated Local Meetups in a number of cities all over the world. - Resource Library of Workshops & Courses, Templates, SOPs, Books & Checklists - Growably CRM - Built exclusively for MSPs - Monthly Marketing Content to help with consistency and leads

The market is shifting for MSPs and IT support companies: clients now expect more than technical support. They expect compliance leadership. The TrustBridge helps you rise to that challenge. With our unique blend of strategic guidance, hands-on implementation, and deep regulatory expertise across data protection, cybersecurity, and risk management, we empower you to deliver true Compliance as a Service. Don’t let compliance demands outpace your capabilities. Partner with The TrustBridge and position your MSP as the trusted advisor on regulation and certification. Increase client engagement. Unlock new revenue streams. Become the go-to compliance expert. Compliance as a Service—sorted

Stop ransomware! ThreatLocker® improves enterprise-level server and endpoint security with zero trust controls, including Allowlisting, Ringfencing™, Elevation, Storage, Network Control, Configuration Management, and Operational Alert solutions.

TOPdesk is the only service management solution that combines a ready-to-go tool with dedicated in-house experts. We don’t just create software for consistently great service delivery. We make sure you can achieve your goals, step by step. Whether you want to focus on self-service or join forces with other service teams, our people have loads of best practices to share. Once set up, you can easily adjust the tool yourself, so you can continue to learn and improve at your own pace. Need more help? With 25+ years' experience helping organizations like yours, our 800 in-house specialists in 8 countries are rooting for your success and just a phone call away. Let’s make service happen together!

Vantek is an AI transformation consultancy built to partner with MSPs becoming Managed Intelligence Providers. We deliver the AI governance, EU AI Act readiness, and Microsoft 365 advisory layer their clients need — under your brand or alongside your team. The shift from MSP to MIP is the new revenue stream. Microsoft AI Cloud Partner. EU AI Act Practitioner.

Vasion (PrinterLogic) Centrally Automated. Serverless. Secure. Everything your organization needs to make print work: modern infrastructure, security, central management, and automation. That’s why thousands of customers choose Vasion Print (formerly PrinterLogic). Eliminate Unnecessary Infrastructure Moving to the cloud saves you time, money, and resources for the biggest drain on your IT team: print management. A cloud-native SaaS solution allows you to eliminate print servers with centrally managed direct IP printing. You’ll also reduce overhead, streamline manual processes, and integrate applications to reduce your tech infrastructure.

Voip Unlimited delivers premium telecoms, cloud and connectivity solutions to thousands of MSPs and service providers across the UK. The company’s portfolio spans award-winning UCaaS, AI-powered communications, Ethernet, broadband, SIP, mobile and landline replacement — enabling MSPs to build scalable, future-ready solutions around their customers’ evolving needs. Owning and operating its own core voice and data network provides the control, resilience and performance MSPs expect. Combined with extensive carrier choice accessible through a powerful self-service Portal, partners can quote, compare, provision and manage services in one place — with full visibility and commercial transparency. By bringing together network ownership, portfolio depth and operational simplicity, Voip Unlimited helps MSPs unlock recurring revenue, increase customer retention and scale with confidence.

In a world where cyber threats are increasingly sophisticated and particularly target privileged accounts as a vector of infiltration, WALLIX acts proactively by strengthening access controls to organisational systems, with agile, flexible, and easy to use solutions, thus reducing their attack surface.

Westcoast Cloud, part of the ALSO Group, is a leading UK cloud distributor trusted by more than 700 partners. We help MSPs and resellers grow with a strong portfolio of industry-leading cloud vendors, plus the expertise to simplify licensing, provisioning and support. Our approach is partner-first and human-led: we focus on long-term relationships, not just transactions, offering tailored account support, training, and marketing services that accelerate pipeline and retention. Recognised with multiple CRN Cloud Distributor of the Year awards, we combine breadth and depth across Microsoft cloud and adjacent solutions to deliver exceptional value. Through programmes like Thrive, we help partners build capability, generate new business, and achieve Microsoft Solution Partner Designations—reducing licensing costs and improving profitability. Whether you need enablement, co-marketing, or dependable technical assistance, Westcoast Cloud is here to support your business better than anyone else we know—so you can deliver more for customers and scale with confidence.

Wingman is a marketing, sales, and lead generation agency dedicated to the IT channel. Since 2017, our full-funnel methodology has sparked thousands of prospect conversations for over 300 MSPs & IT firms around the English speaking world.

WorkNest Secure is the specialist cyber, information security, and data protection division of WorkNest Group. Its accredited experts help organisations identify, manage, and reduce security risks through services including penetration testing, incident response, outsourced DPO, GDPR compliance, vCISO, and certification support for ISO 27001, PCI DSS, Cyber Essentials, and DORA. WorkNest Secure also provides GuardNest, a proprietary platform offering real-time vulnerability management, threat intelligence, and compliance support. WorkNest Group employs more than 800 people and supports over 50,000 customers across 10 countries.

Extending beyond traditional ITSM, Xurrent brings reliability and transparency into the same ecosystem through Xurrent IMR (Incident Management & Response) and Xurrent Status Pages. Together, they provide complete visibility and control across the service lifecycle from intelligent alert correlation and automated diagnostics to real-time status communication and continuous post-incident learning.