Company Description

HALO is a unified Enterprise Service Management platform trusted by organisations like Microsoft, Suzuki and Sky. HALO combines configurable modules, powerful automation and hundreds of integrations under an all-inclusive licence, simplifying complex IT and business workflows with tailored use cases. Features like the service desk, self-service portals, knowledge management, service catalogues and robust reporting, enabling ITIL-aligned governance and incident, change and problem management. It delivers professional-service workflows for ticketing, projects, time and billing, plus omnichannel customer support with low-/no-code automation. HALO’s private ownership allows agility and partnerships, putting customers in the driver’s seat at a fraction of the price.