{"id":3838,"date":"2025-02-10T16:40:56","date_gmt":"2025-02-10T16:40:56","guid":{"rendered":"https:\/\/divcommanual.com\/thefoodshows\/?page_id=3838"},"modified":"2026-08-25T12:29:08","modified_gmt":"2026-08-25T11:29:08","slug":"excel-vehicle-booking","status":"publish","type":"page","link":"https:\/\/divcommanual.com\/thefoodshows\/excel-vehicle-booking\/","title":{"rendered":"Excel Vehicle Booking"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/1&#8243;][uncode_block id=&#8221;2247&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;626425&#8243;]Form opens 23rd August<\/p>\n<p>Vehicle Booking \u2013 Voyage Control<\/p>\n<p>&nbsp;<\/p>\n<p>ExCeL London manages all vehicle access for build-up and breakdown through Voyage Control, an online vehicle booking system. To ensure a smooth and efficient process for everyone on site, all vehicles requiring access to the venue&#8217;s loading bays must be pre-booked through the system before arrival, as no vehicle will be permitted access without a confirmed booking. The only exception is couriers delivering small quantities of stock in a van or smaller, when an exact delivery time cannot be confirmed. All other access must be booked to ensure a smooth build and breakdown process for everyone.<\/p>\n<p>&nbsp;<\/p>\n<p>When booking, you&#8217;ll be asked to select your user type (space only or shell scheme), as this determines which access times and dates are available to you, so please make sure you select the correct option for your stand. Bookings are allocated on a first-come, first-served basis, so we&#8217;d encourage you to book your slot as early as possible once the system goes live to secure your preferred time.<\/p>\n<p>&nbsp;<\/p>\n<p>Once booked, you&#8217;ll be able to view and manage your delivery details, and your vehicle pass should be printed and displayed in the vehicle on arrival. We&#8217;d ask that you arrive no earlier than 15 minutes before your confirmed slot, as early arrivals can cause unnecessary delays and congestion for other exhibitors.<\/p>\n<p>&nbsp;<\/p>\n<p>Please use the relevant booking code for your stand type and product.<\/p>\n<p><strong>Space Only Stands \u2013 Exhibitors and Contractors<\/strong><br \/>\nFOODSHOWSSPACE26<\/p>\n<p><strong>Shell Scheme Stands \u2013 Exhibitors and Contractors<\/strong><br \/>\nFOODSHOWSSHELL26<\/p>\n<p><strong>Chilled and Frozen Product Delivery<\/strong><br \/>\nNo code required, but must be booked in with Voyage Control.<\/p>\n<p><strong>Non-Chilled and Frozen Product Delivery<\/strong><br \/>\nNo code required. All access, with the exception of small quantities of boxes from couriers, must be booked in with Voyage Control.<\/p>\n<p>&nbsp;<\/p>\n<p>All exhibitors, contractors and show suppliers must book every time they need to access the loading bays, whether during build-up, breakdown, or in exceptional circumstances during show open. This does not apply to couriers (please see the Delivering to Your Stand section).<\/p>\n<p>Please try and limit the number of vehicles you book into the system to ensure smooth access for all exhibitors and contractors.<\/p>\n<p>Please arrive no earlier than 15 minutes prior to your confirmed booking time. Early arrivals will cause unnecessary delays and congestion.<\/p>\n<p>We recommend using Google Chrome as your browser, as the system requires an up-to-date internet browser. The system will work on mobile devices and smartphones and has its own dedicated app available through the App Store or Google Play \u2014 please search &#8220;Voyage Control&#8221;.<\/p>\n<p>To schedule the loading bay slot for the vehicle, please follow these instructions:<\/p>\n<ul>\n<li>Sign up to the ExCeL London booking system by clicking here.<\/li>\n<li>Select the event and your user type.<\/li>\n<li>The stand location can be identified from the floor plan shown in the system.<\/li>\n<li>Select the appropriate event phase (Build, Open or Break) and the date the vehicle will be on site.<\/li>\n<li>Select the access point and the type of vehicle making the delivery.<\/li>\n<li>Once all details have been entered, press the &#8220;Get time&#8221; button at the bottom of the page to see the available time slots. Time slots are allocated on a first-come, first-served basis. Availability and unloading\/loading times will vary based on user type and vehicle size.<\/li>\n<li>Once the timeslot is selected, please provide the following details:<\/li>\n<\/ul>\n<p>Exhibitor company details<br \/>\nDelivering company details (if different)<br \/>\nStand details<br \/>\nDriver name<br \/>\nOrigin postcode of vehicle<br \/>\nVehicle registration number<\/p>\n<p>Please note that if the driver details or vehicle registration number are not known at the time of booking, the time slot can still be reserved, and the details provided at a later date. All details must be completed prior to arriving at the venue.<\/p>\n<p>The time slot will be confirmed by email along with the vehicle pass. Please ensure your driver has this before arriving at the venue \u2014 this can either be printed or presented electronically.<\/p>\n<p>Once registered on the system, any time you need to book another slot, your details will already be stored against your username and password.<\/p>\n<p>If you need any support using the system or have any questions about its operation, please use the &#8220;support&#8221; button within the vehicle booking system itself, or email the organiser.<\/p>\n<p>Details can be amended, or a booking made, at any time before arriving at the venue. This means traffic delays can be taken into account, as the system will remain live until the end of that day. If the driver did not make the booking themselves, please ensure they let the administrator know of any delay so the slot time can be amended.<\/p>\n<p>Contractors building space-only stands are advised that their breakdown booking time is based on when the stand is broken down and ready to load. Do not book the slot for any time before the stand is dismantled, as the driver will not be able to stay in the loading bay beyond the allotted time.<\/p>\n<p>If you have any questions please contact&nbsp;<a href=\"mailto:ExcelTraffic@excel.london\">ExcelTraffic@excel.london<\/a><\/p>\n<p><a href=\"https:\/\/excellondon.voyagecontrol.com\/dashboard\/welcome\/\" target=\"_blank\" rel=\"noopener\">Online Vehicle Booking<\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/1&#8243;][uncode_block id=&#8221;2247&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;626425&#8243;]Form opens 23rd August Vehicle Booking \u2013 Voyage Control &nbsp; ExCeL London manages all vehicle access [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-3838","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/divcommanual.com\/thefoodshows\/wp-json\/wp\/v2\/pages\/3838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/divcommanual.com\/thefoodshows\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/divcommanual.com\/thefoodshows\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/divcommanual.com\/thefoodshows\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/divcommanual.com\/thefoodshows\/wp-json\/wp\/v2\/comments?post=3838"}],"version-history":[{"count":10,"href":"https:\/\/divcommanual.com\/thefoodshows\/wp-json\/wp\/v2\/pages\/3838\/revisions"}],"predecessor-version":[{"id":14151,"href":"https:\/\/divcommanual.com\/thefoodshows\/wp-json\/wp\/v2\/pages\/3838\/revisions\/14151"}],"wp:attachment":[{"href":"https:\/\/divcommanual.com\/thefoodshows\/wp-json\/wp\/v2\/media?parent=3838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}