Excel Vehicle Booking
Please use the below booking codes when booking access
Space only Exhibitor and Contractor – SITSMSPSPACE25
Shell Scheme Exhibitor – SITSMSPSHELL25
Excel have introduced a new online booking system to gain access to the lorry way to unload your vehicle at the back of the hall.
All exhibitors, contractors and show suppliers must book every time they need to access the loading bays, whether during build-up, break-down or in exceptional circumstances during show open. This does not apply to couriers (please see the Delivering to your Stand section).
Exhibitors will be notified by the organiser that the ExCeL Vehicle Booking System is live 21 days prior to the event’s first tenancy date (12th May). No vehicle will be permitted access to the loading bay without a booking confirmation.
PLEASE NOTE
Please arrive no earlier than 15 minutes prior to the confirmed booking time. Early arrivals will cause unnecessary delays and congestion.
We recommend using Google Chrome as the browser to use the system requires an up-to-date internet browser. The system will work on mobile devices and smart phones and has its own dedicated app available through the App Store or Google Play, please search – Voyage Control.
To schedule the loading bay slot for the vehicle, please follow these instructions:
- Sign-up to the ExCeL London booking system by Clicking here
- Select SITS & MSP and your user type
- The stand location can be identified from the floor plan that is shown in the system.
- Select the appropriate event phase (Build Open or Break) and the date when the vehicle will be on site.
- Select the access point and the type of vehicle that is making the delivery.
- Once all details have been entered, press the “Get time” button at the bottom of the page to see the available time slots. Time slots are allocated on a first come first served basis. Time slots and unloading/loading times will vary based on availability, user type and vehicle size
- Once the timeslot is selected, please provide the following details:
- Exhibitor company details
- Delivering company details (if different)
- Stand details
- Driver name
- Origin postcode of vehicle
- Vehicle registration number
Please note if the driver details or vehicle registration number are not known at the time of booking, the time slot can still be reserved, and the details provided at a later date. Please note that all details must be completed prior to arriving at the venue.
- The time slot will be confirmed by email along with the vehicle pass. Please ensure your driver has this before arriving at the venue. This can either be printed or presented electronically.
- Once registered on the system, any time you need to book another slot your details will already be stored associated with your username and password.
- If you need any support using the system or have any questions about its operation, please use the “support” button in the vehicle booking system itself or email the organiser.
Details can be amended, or a booking made at any time before arriving at the venue. This means traffic delays can be taken into consideration as the system will remain live until the end of that day. If driver did not make the booking, please make sure they let the administrator know of any delay so the slot time can be amended.
Contractors building space-only stands are advised that their breakdown booking time is based on when the stand is broken down and ready to load. Do not book the slot for any time before the stand is dismantled, as the driver will not be able to stay on the loading bay beyond the allotted time.
If you have any questions please contact [email protected]