KIX Service Software GmbH develops and markets "KIX", one of the world´s leading digital sovereign open-source ITSM solutions. More than 400 customers from various industries use KIX for ITSM, ESM, and customer service. The software is available as a flexible on-premises or cloud solution. In addition to extensive and customizable basic functions (ticket system, asset management, self-service portal, knowledge and FAQ database, reporting, dashboards), KIX offers a wide range of extensions. Professional workforce & field service management, automated inventory of hardware and software, 16 ITIL® 4 practices and more can be implemented.