Company Description

Customer Thermometer gives IT and service desk teams instant, actionable feedback from customers, employees and partners - with its 1-click embedded surveys that turn every ticket resolution, service interaction and touchpoint into a measurable insight. No lengthy implementation projects. No dedicated XM teams required. Go live in under an hour, embedded directly into the tools you already use; across 75+ integrations with leading ITSM, CRM and PSA platforms. Whether you're tracking CSAT, NPS, or building your first XLA programme, Customer Thermometer delivers the insight you need to act fast and improve continuously. Simple to launch. Impossible to ignore.