Company Description

IT Care Center is an IT Service Management platform that’s simpler, intuitive, and budget-friendly. Our solution ensures rapid implementation and flexible scalability. It has an all-in-one platform, based on ITIL best practices. Your organization can easily customize processes using our low-code framework, and enjoy a customer-first experience with multi-channel support and self-service capabilities. From incident management to advanced analytics and conversational BOT our platform fosters continuous innovation, growing with your evolving needs, whether on-prem or in the cloud. Plug, play, extend, and customize – IT All Comes Together with IT Care Center. Available modules: Incident Management, Request Management, Knowledge Management, Problem Management, Service Catalog, Asset Management, Change Management, Project & Task Management, Event Management, chatbot and low-code platform.