ITIL is the most widely used global framework of best practices for successful digital products and service management. Overseen by PeopleCert, which ensures the development, administration, and quality assurance of ITIL certifications, ITIL is trusted by 82% of Fortune 500 companies and 800 government departments around the world. ITIL certifications stand as a beacon of proficiency in managing IT services effectively, with research showing that 99% of enterprises that have integrated ITIL into their IT operating model are experiencing transformative enhancement of IT value and performance.