Company Description

"KIX" is the powerful and highly customizable Open Source ITSM & ESM platform from Europe. More than 400 customers from different industries use KIX for their ITSM, ESM and customer service. KIX is available as a flexible on-premise or cloud solution. In addition to extensive and customizable basic functions (ticket system, asset management, self-service portal, knowledge and FAQ database, reporting, dashboards), KIX offers a wide range of extensions. Professional field service management, automated inventory of hardware and software, 15 ITIL 4 practices, time recording and more can be implemented.