{"id":637,"date":"2024-08-05T14:47:43","date_gmt":"2024-08-05T12:47:43","guid":{"rendered":"https:\/\/megamultisite.divcomstaging.co.uk\/noff\/?page_id=637"},"modified":"2026-02-03T10:01:41","modified_gmt":"2026-02-03T10:01:41","slug":"faqs","status":"publish","type":"page","link":"https:\/\/divcommanual.com\/dcw\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row][vc_column width=”1\/1″][uncode_block id=”2247″][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ rt_row_background_width=”fullwidth” rt_row_content_width=”default” rt_row_style=”default-style” rt_row_height=”” rt_column_gaps=”” rt_row_shadows=”” rt_row_borders=”” rt_bg_effect=”classic” rt_bg_image_repeat=”repeat” rt_bg_size=”cover” rt_bg_position=”right top” rt_bg_attachment=”scroll” rt_bg_layer=”” rt_bg_video_format=”self-hosted” uncode_shortcode_id=”387962″ row_name=”event-related”][vc_column rt_bg_effect=”classic” rt_bg_image_repeat=”repeat” rt_bg_size=”auto auto” rt_bg_position=”right top” rt_bg_attachment=”scroll”][vc_column_text uncode_shortcode_id=”123461″]Event related FAQs<\/strong>[\/vc_column_text][vc_accordion active_tab=”0″][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”I am a Space Only exhibitor, what information do I need to read and what forms do I need to complete?” tab_id=”1665480446994-2-9″][vc_column_text uncode_shortcode_id=”256054″]Read<\/strong><\/em>: Exhibition Timetable<\/a>, your access times as a space only exhibitor. <\/span>Then, read the <\/span>Stand Information<\/a> and the Rules and Regulations<\/a><\/span>.\u00a0<\/span><\/p>\n

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Forms:<\/strong><\/em> Complete your Must Do Tasks<\/a><\/span> before the deadline date.<\/span><\/p>\n

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Email your risk assessment<\/strong>, method statement<\/strong>, construction phase plan<\/strong>, contractors public liability insurance<\/strong> and stand plans<\/strong> to Elise at ewilkins@divcom.co.uk.<\/a><\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”I am a Shell Scheme only exhibitor, what information do I need to read and what forms do I need to complete?” tab_id=”1665480506331-3-6″][vc_column_text uncode_shortcode_id=”201103″]Read:<\/strong> T<\/em>he Exhibition Timetable<\/a>, for your access times as a shell scheme exhibitor. As well as the shell scheme information found here<\/a>.<\/span><\/p>\n

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Forms<\/strong><\/em>: Complete your Must Do Forms<\/a>\u00a0by the deadline dates.<\/span>\u00a0<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What are the Shell Scheme panel sizes?” tab_id=”1665480558625-4-1″][vc_column_text border_color=”transparent” uncode_shortcode_id=”151290″ border_color_type=”uncode-palette”]Please\u00a0<\/span>click here<\/span><\/a>\u00a0<\/span>for the full shell scheme brochure where you will find all the dimensions of the shell scheme.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What is the process for deliveries?” tab_id=”1665480847844-6-4″][vc_column_text uncode_shortcode_id=”155239″]It is vital that all Exhibitors and Couriers are aware that deliveries can only be accepted within tenancy hours. Please visit the\u00a0Exhibition Timetable<\/a>\u00a0for more information.<\/span><\/p>\n

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All deliveries should be sent to the Name\/Stand number of the exhibitor to the following address:<\/span>\u00a0<\/span><\/p>\n

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Company Name<\/span>
\n<\/span>Stand Number<\/span>
\n<\/span>Digital Construction Week
\nHall N1 \u2013 N4
\n<\/span>Excel London<\/span>
\n<\/span>One Western Gateway<\/span>
\n<\/span>Royal Victoria Dock<\/span>
\n<\/span>London, E16 1FR<\/span>\u00a0<\/span><\/p>\n

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A representative of the company will need to accept delivery on the stand. The organisers cannot be held responsible.\u00a0<\/span>The exhibitor or their representative needs to be onsite to accept delivery.<\/span><\/p>\n

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Alternatively, the appointed show freight company will be able to do this for you and put your goods into appropriate storage. This MUST be arranged directly with GES.<\/span>\u00a0<\/span><\/p>\n

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Please contact Logistics at GES\u00a0Event.logistics@ges.com<\/a>\u00a0for more information.\u00a0<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”When is Build and Breakdown?” tab_id=”1665480976508-7-3″][vc_column_text uncode_shortcode_id=”116207″]Access times are specified on the\u00a0Exhibition Timetable<\/a>, please refer to this for more information.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Do I need to pre-book my vehicle for Build and Breakdown?” tab_id=”1738580010955-9-10″][vc_column_text uncode_shortcode_id=”209909″]Yes, all exhibitors and contractors who want to use the lorry way to deliver goods from the back of the hall must pre-book their vehicle.<\/p>\n

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The link to book is:\u00a0https:\/\/excellondon.voyagecontrol.com\/dashboard\/book\/new\/create\/start\/\u00a0<\/a><\/p>\n

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Please find a easy guide on the Voyage Control booking process\u00a0here<\/a>. And FAQ\u2019s for the process\u00a0here<\/a>.<\/p>\n

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The codes you need to book are
\nSPACE ONLY STAND: DCWSPACE26
\n<\/strong>SHELL SCHEME STAND: DCWSHELL26<\/strong><\/p>\n

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You will also have to pre-book vehicles for breakdown, and the same link can be used.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How do I order my Exhibitor Badge?” tab_id=”1665481136940-8-6″][vc_column_text border_color=”transparent” uncode_shortcode_id=”915046″ border_color_type=”uncode-palette”]<\/p>\n

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Badges are ordered through our registration partner. Once ordered, changes can be made by following the link in the badge confirmation emails from Event Data.<\/p>\n

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Order your badges here<\/a><\/p>\n<\/div>\n<\/div>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Are there nearby hotels?” tab_id=”1686133712183-9-5″][vc_column_text uncode_shortcode_id=”622682″]Yes, we work with EventExpress to get exhibitors and visitors good rates on nearby hotels. Please visit this link to see what’s available: https:\/\/resx.eventexpressuk.com\/event\/DigitalConstructionWeekandGEOBusiness2026<\/a>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How do I access Lead Scanning?” tab_id=”1721298044923-9-3″][vc_column_text uncode_shortcode_id=”712052″]New for this year:<\/strong> Every main stand will now have unlimited access to our data capture app, which can be used on your own mobile devices, as well as access to a live online data reporting portal. You can request as many app licences as you need for your stand team.<\/p>\n

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Using the data capture app allows you to see your leads in real time at the show. You\u2019ll be able to:<\/p>\n